TOP STEAMER – PRIVACY POLICY
Introduction
Top Steamer (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, submit an estimate request, contact us, or use our cleaning services.
By using our website or submitting your information, you agree to the practices described in this Privacy Policy.
Information We Collect
We collect personal and non‑personal information to provide our services, improve our website, and communicate with customers.
Personal Information You Provide
When you submit a form, request an estimate, or contact us, we may collect:
- Full name
- Phone number
- Email address
- Service address
- Details about the cleaning services you need
- Preferred dates or scheduling information
- Any additional information you voluntarily provide
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device type
- Pages visited
- Time spent on the site
- Geographic location (approximate)
- Referral sources
- Interaction data
This information is collected through Google Analytics and similar tools.
How We Use Your Information
We use your information to:
- Provide accurate cleaning estimates
- Schedule appointments
- Communicate with you about your service
- Improve website performance and user experience
- Respond to questions or customer support requests
- Send service confirmations or follow‑ups
- Enhance marketing and advertising relevance
- Maintain business records
We do not sell your personal information to third parties.
Google Analytics & Cookies
Our website uses Google Analytics to understand how visitors use our site. Google Analytics may use cookies to collect data such as:
- Device information
- Browsing behavior
- Interaction patterns
- Traffic sources
Cookies help us improve website performance and user experience.
You Can Disable Cookies
You may disable cookies through your browser settings at any time.
Google Policies
For more information, visit: https://policies.google.com/technologies/partner-sites (policies.google.com in Bing)
Sharing Your Information
We may share your information only with trusted third‑party service providers that help us operate our business, such as:
- Email communication platforms
- Website hosting providers
- Analytics tools
- Payment processors
These providers are required to protect your information and use it only for the services they perform for us.
We do not sell, trade, or rent your personal information.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse.
However, no online system is 100% secure, and we cannot guarantee absolute protection.
Your Rights
Depending on your location, you may have the right to:
- Request access to your personal data
- Request corrections to inaccurate information
- Request deletion of your data
- Opt out of marketing communications
- Disable cookies and tracking
To exercise these rights, contact us at service@topsteamer.com.
Children’s Privacy
Our website and services are not intended for children under 13. We do not knowingly collect information from children.
Links to Third‑Party Websites
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.
Data Retention
We retain personal information only as long as necessary to:
- Provide services
- Maintain business records
- Comply with legal obligations
Changes to This Privacy Policy
We may update this Privacy Policy at any time. Changes take effect immediately upon posting on this page.
Contact Information
If you have questions about this Privacy Policy or how your information is handled, contact us:
📞 305‑631–5757 📧 service@topsteamer.com 📍 Miami‑Dade & Broward, Florida